Who I Am.
Thoroughly trained in all aspects of customer service. Friendly, outgoing team player with ten years of experience in customer service/satisfaction and excellent interpersonal skills. Leads by example in ensuring premier customer service by always showing genuine passion and enthusiasm when interacting with customers/clients.
Ability to effectively interact, multitask and prioritize at all levels of patient care and administration with a strong attention to detail, and with direct contact to all levels of customers.
Adaptable and able to transition easily between different tasks while working individually and on a team with a strong sense of time management. Extremely organized and thorough with all tasks.
Job class trainer for entire Customer Service department, responsible for conducting and recording all training.
Appointed leader for location fundraisers, such as March of Dimes and Special Olympics, exceeding our goals both times.
Proficient in Microsoft Word, Excel, Publisher and Internet applications. Good keyboarding speed and accuracy, excellent spelling, grammar and punctuation.
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